Privacy Policy

1. Information We Collect

Personal Information

When you create an account, we collect:

• Full name
• Phone number
• Email address
• Location (optional)

2. How We Use Your Information

We use the information we collect to:

• Process and manage your bookings
• Send booking confirmations and ticket details
• Provide customer support
• Improve our services and app experience
• Send important service notifications

3. Information Sharing

We do not sell your personal information. We may share your data with:

• Partner bus agencies — to process your booking (name, ticket details only)
• Payment processors — to handle transactions securely

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time. Deletion is processed within 30 days.

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for data processing at any time

To exercise these rights, contact us at the address below or use Profile > Privacy & Security in the app.

6. Security

We use industry-standard encryption (SSL/TLS) to protect data in transit. OTPs are hashed and never stored in plain text. Payment processing is handled by certified payment providers — we do not store full card details.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or an in-app notification. Continued use of the app after changes constitutes acceptance of the updated policy.